Shipping policy

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation once your order has been shipped.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping (USA): 5–7 business days
  • Expedited Shipping (USA): 2–3 business days
  • Overnight Shipping (USA): 1 business day
  • International Shipping: 10–21 business days (varies by destination)

Shipping rates are calculated at checkout based on your location and selected shipping method.

3. Free Shipping

We offer free standard shipping on all orders over $75 within the United States.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email at support@barbyshoes.shop. You can use this tracking number to monitor your delivery status through the carrier's website.

5. Shipping Destinations

Barbyshoes currently ships to:

  • All 50 United States
  • U.S. Territories
  • Select international destinations

If your country is not available at checkout, please contact us at support@barbyshoes.shop and we'll do our best to accommodate your order.

6. International Shipping & Customs

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping fees. Barbyshoes is not responsible for delays caused by customs processing.

7. Incorrect Shipping Address

Please double-check your shipping address before completing your order. Barbyshoes is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@barbyshoes.shop before your order is shipped.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@barbyshoes.shop or call us at +1 929 548 8756. We will work with the carrier to resolve the issue as quickly as possible.

9. Delivery Delays

Barbyshoes is not responsible for shipping delays caused by weather conditions, carrier issues, customs clearance, or other circumstances beyond our control. We appreciate your patience in such situations.

10. Contact Us

For any questions about your shipment, please reach out to us:

📧 support@barbyshoes.shop 📞 +1 929 548 8756 📍 278 Cornelia St, Brooklyn, NY 11221, USA